Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at pizzranch.world (the "Site") or any products, services, or features offered by Pizza Ranch ("Company," "we," "us," or "our"). By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please discontinue use of our Site and services immediately.

1. Acceptance of Terms

By visiting, browsing, or otherwise using the pizzranch.world website, placing an order, creating an account, or engaging with any feature or content on our platform, you expressly agree to comply with and be legally bound by these Terms of Service. This Agreement constitutes a legally binding contract between you ("User," "Customer," or "you") and Pizza Ranch.

These Terms apply to all visitors, users, customers, and others who access or use the Site. Your continued use of the Site following any modifications to these Terms constitutes acceptance of those modifications. If you are using the Site on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

You must be at least 18 years of age to enter into this Agreement. By using the Site, you represent and warrant that you are at least 18 years old. If you are under the age of 18, you may only use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

These Terms are governed by and construed in accordance with the laws of the United States and the applicable state laws of the state in which Pizza Ranch is incorporated and operates. Our digital services and online ordering platform are subject to applicable federal regulations, including those enforced by the Federal Trade Commission (FTC) under the FTC Act (15 U.S.C. § 41 et seq.).

2. Description of Services

Pizza Ranch operates as a food service business offering a variety of food products, including pizzas, entrees, sides, beverages, and other menu items (collectively, "Food Products"). Through our website at pizzranch.world, we provide the following services:

• Online Ordering: Customers may browse our menu, customize food items, and place orders for pickup or delivery through our online ordering system.
• Menu Information: We provide detailed descriptions, ingredient information, and pricing for our available Food Products.
• Promotional Offers: We may offer coupons, discounts, loyalty rewards, or special promotions to eligible customers.
• Account Management: Registered users may create and manage a personal account to streamline ordering, save preferences, and access order history.
• Customer Support: We provide customer support through our contact channels to address inquiries, concerns, and feedback.
• Catering Services: We may offer catering services for events, parties, and group orders, subject to availability and separate catering agreements.
• Nutritional Information: We provide available nutritional and allergen information to help customers make informed food choices.

All services are offered subject to availability. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, without liability to you or any third party.

Pizza Ranch is a food business, and all food products are prepared in facilities that may handle common allergens, including but not limited to wheat, dairy, eggs, nuts, soy, and shellfish. It is your responsibility to review allergen information and consult with us prior to ordering if you have food allergies, intolerances, or dietary restrictions.

3. User Accounts and Registration

To access certain features of our Site, including online ordering and loyalty programs, you may be required to create a user account. When creating an account, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate and complete.
• Maintain the security of your password and accept all risks of unauthorized access to your account.
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other breach of security.
• Accept responsibility for all activities that occur under your account credentials.

We reserve the right to suspend or terminate your account at our sole discretion, without prior notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, or otherwise harmful behavior. You may not transfer your account to another person without our prior written consent.

4. User Obligations and Prohibited Activities

As a user of the Site and our services, you agree to use the platform only for lawful purposes and in a manner consistent with these Terms. You agree that you will not:

4.1 Prohibited Conduct

• Use the Site in any manner that violates any applicable federal, state, local, or international law or regulation, including but not limited to the FTC Act, Computer Fraud and Abuse Act (18 U.S.C. § 1030), and the CAN-SPAM Act.
• Engage in fraudulent activity, including placing false or unauthorized orders, submitting fake reviews, or providing false contact or payment information.
• Attempt to impersonate Pizza Ranch, a Pizza Ranch employee, another user, or any other person or entity.
• Transmit or upload any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
• Upload, transmit, or distribute any viruses, malware, spyware, Trojan horses, or other harmful code that could damage, disable, or interfere with the Site or servers.
• Use automated means, including bots, scrapers, crawlers, or scripts, to access, collect data from, or interact with the Site without our express written consent.
• Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site.
• Engage in any activity that could overburden, damage, or impair the proper functioning of the Site or its infrastructure.
• Collect or harvest any personally identifiable information from the Site without authorization.
• Use the Site to send unsolicited commercial communications (spam).
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or its content without our express written permission.
• Circumvent, disable, or otherwise interfere with security-related features of the Site.
• Misuse our promotional offers, loyalty programs, or discount codes, including attempting to redeem offers for which you are ineligible.

4.2 Compliance with Laws

You are solely responsible for ensuring that your use of the Site complies with all applicable laws, rules, and regulations in your jurisdiction. If you are located in California, your use of the Site is also subject to the California Consumer Privacy Act (CCPA) and its amendment under the California Privacy Rights Act (CPRA), as further described in our Privacy Policy.

5. Ordering, Pricing, and Payment Terms

5.1 Order Placement

By placing an order through our Site, you represent that you are authorized to use the payment method provided and that the information you submit is accurate. All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion, including but not limited to orders where we suspect fraud, errors in pricing, or product unavailability.

5.2 Pricing

All prices displayed on the Site are in United States Dollars (USD) and are subject to change without prior notice. Prices listed do not include applicable taxes, delivery fees, service charges, or gratuities unless specifically stated at checkout. We make reasonable efforts to ensure pricing accuracy; however, in the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and notify you accordingly.

5.3 Taxes

Sales tax and other applicable taxes will be calculated and added to your order total at checkout, in accordance with applicable federal and state tax laws. You are responsible for any and all taxes applicable to your purchases.

5.4 Payment Methods

We accept various forms of payment as displayed on our Site at the time of checkout, including major credit and debit cards and other electronic payment methods. By providing payment information, you authorize Pizza Ranch and/or our payment processors to charge the full amount of your order to the designated payment method.

5.5 Refund and Cancellation Policy

Due to the perishable nature of food products, all sales are generally final once an order has been prepared. If you experience an issue with your order, including incorrect items, quality concerns, or missing items, please contact us within a reasonable time of receiving your order at [email protected]. We will evaluate each situation on a case-by-case basis and may offer a replacement, credit, or refund at our sole discretion. We are not obligated to provide refunds for orders that were prepared correctly according to your specifications.

6. Delivery and Pickup

Delivery services may be offered directly by Pizza Ranch or through third-party delivery partners. Delivery availability, areas, times, and fees are subject to change. We are not responsible for delays caused by third-party delivery services, traffic, weather conditions, or other circumstances beyond our reasonable control.

For pickup orders, you agree to collect your order within the designated pickup time. Pizza Ranch is not responsible for the quality or condition of orders that are not collected within a reasonable time after they are ready.

7. Intellectual Property Rights

7.1 Ownership

All content on the Site, including but not limited to text, graphics, logos, icons, photographs, audio clips, digital downloads, data compilations, software, and the overall design and layout of the Site (collectively, "Content"), is the exclusive property of Pizza Ranch or its content suppliers and is protected by United States and international intellectual property laws, including copyright laws (17 U.S.C. § 101 et seq.), trademark laws, and other applicable laws.

7.2 Trademarks

The Pizza Ranch name, logo, and all related names, logos, product and service names, designs, and slogans are registered or unregistered trademarks of Pizza Ranch. You may not use any of our trademarks without our prior written consent. All other trademarks referenced on the Site are the property of their respective owners.

7.3 Limited License

Pizza Ranch grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for your personal, non-commercial use in accordance with these Terms. This license does not include the right to: (a) sell or resell any content or services; (b) collect or use any product listings or descriptions; (c) make any derivative use of the Site or its Content; (d) download or copy account information; or (e) use data mining, robots, or similar data gathering tools.

7.4 User-Submitted Content

If you submit any content to the Site, including reviews, feedback, photos, or suggestions ("User Content"), you grant Pizza Ranch a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant that you own or control all rights to the User Content you submit and that such content does not infringe or violate any third-party rights.

8. Third-Party Links and Services

The Site may contain links to third-party websites, services, or applications that are not owned or controlled by Pizza Ranch. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We strongly advise you to review the terms and privacy policies of any third-party sites you visit. The inclusion of any link on our Site does not imply our endorsement of the linked site or service.

9. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH OR IN CONNECTION WITH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SITE WILL BE AVAILABLE, UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT ON THE SITE;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED.

Some states do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In such cases, any implied warranties are limited to the shortest duration permitted by applicable law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO:

• YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES;
• ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE SITE;
• ANY FOOD ALLERGIC REACTIONS, FOODBORNE ILLNESSES, OR ADVERSE HEALTH EFFECTS RESULTING FROM YOUR CONSUMPTION OF OUR FOOD PRODUCTS WHEN YOU FAILED TO DISCLOSE DIETARY RESTRICTIONS OR CONSULT WITH US REGARDING ALLERGENS;
• ANY OTHER MATTER RELATING TO THE SITE OR SERVICES;

EVEN IF PIZZA RANCH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL PIZZA RANCH'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE OR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA RANCH IN THE THREE (3) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some jurisdictions do not allow the limitation or exclusion of liability for certain types of damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

11. Food Allergen and Health Disclaimer

Pizza Ranch takes food safety seriously. However, we cannot guarantee that any food item is completely free from allergens. Our kitchens handle a wide variety of ingredients, and cross-contamination may occur. We strongly encourage customers with known food allergies, dietary restrictions, or medical conditions to:

• Review all available allergen and nutritional information prior to ordering;
• Contact us directly at [email protected] prior to placing an order to discuss your specific dietary needs;
• Consult with a qualified healthcare professional regarding your dietary restrictions.

Pizza Ranch shall not be liable for any adverse reactions, allergic responses, or health consequences resulting from the consumption of our products when customers have not disclosed their dietary restrictions or when they have assumed the risk of consuming products that may contain allergens.

12. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, licensors, service providers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Site or services;
• Your violation of any applicable law or regulation;
• Your violation of any rights of a third party, including intellectual property rights or privacy rights;
• Any content you submit, post, or transmit through the Site;
• Your negligent or wrongful conduct.

Pizza Ranch reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with Pizza Ranch in asserting any available defenses.

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws, without regard to conflict of law principles. Our services are subject to applicable federal consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and other relevant federal statutes.

To the extent any dispute is not resolved through the dispute resolution process described in Section 14, you agree to submit to the exclusive jurisdiction of the federal and state courts located in the United States for the resolution of any disputes arising from or related to these Terms or your use of the Site and services. You waive any objection to the exercise of jurisdiction over you by such courts and to the laying of venue in such courts.

If you are a California resident, you may also have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as well as protections under California's Unfair Competition Law (Cal. Bus. & Prof. Code § 17200 et seq.) and the California Consumer Legal Remedies Act (Cal. Civ. Code § 1750 et seq.). Please refer to our Privacy Policy for more information regarding your California privacy rights.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Pizza Ranch at [email protected] and attempt to resolve the dispute informally. We will make a good-faith effort to resolve your concern within thirty (30) days of receiving notice of your dispute.

14.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site, or any products or services provided by Pizza Ranch (including disputes regarding the applicability or validity of this arbitration clause) shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except as otherwise provided herein.

The arbitration shall be conducted in English. The arbitrator shall have the authority to award any remedy that would be available in a court of competent jurisdiction. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

YOU AND PIZZA RANCH EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, OR ANY OTHER REPRESENTATIVE PROCEEDING. All claims must be brought on an individual basis.

14.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property rights or to prevent imminent harm pending the resolution of a dispute through arbitration.

14.5 Time Limitation on Claims

Any claim or cause of action arising out of or related to these Terms or the use of the Site must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred, to the fullest extent permitted by applicable law.

15. Term and Termination

15.1 Duration

These Terms shall remain in full force and effect while you use the Site or maintain an account with Pizza Ranch.

15.2 Termination by You

You may terminate your account and cease using our services at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not affect any rights or obligations that arose prior to termination.

15.3 Termination by Pizza Ranch

Pizza Ranch reserves the right, in its sole discretion, to terminate or suspend your account, restrict your access to the Site, or refuse service to any person for any reason, including but not limited to violation of these Terms, suspected fraudulent activity, abusive behavior, or any other reason we deem appropriate. Such termination may be effected without prior notice and without liability to you.

15.4 Effect of Termination

Upon termination of your account or these Terms for any reason: (a) all licenses and rights granted to you under these Terms shall immediately terminate; (b) you must cease all use of the Site and its Content; and (c) provisions of these Terms that by their nature should survive termination shall remain in effect, including but not limited to Sections 7 (Intellectual Property), 9 (Disclaimers), 10 (Limitation of Liability), 12 (Indemnification), 13 (Governing Law), and 14 (Dispute Resolution).

16. Changes to Terms of Service

Pizza Ranch reserves the right to modify, update, or revise these Terms of Service at any time at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and may, at our discretion, provide additional notice through the Site or by email to registered users.

Your continued use of the Site following the posting of revised Terms constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to stay informed of any changes. If you do not agree to the revised Terms, you must discontinue your use of the Site and, if applicable, close your account.

17. Privacy Policy

Your use of the Site is also subject to our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and protect your personal information. By using the Site, you consent to the data practices described in our Privacy Policy. If you are a California resident, our Privacy Policy also describes your rights under the CCPA and CPRA.

18. Electronic Communications

By using our Site or communicating with us via email or other electronic means, you consent to receive communications from Pizza Ranch electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You acknowledge that digital communications, including email, may not always be secure, and you assume the risks associated with electronic communications.

19. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or restrictions, labor disputes, supply chain disruptions, power outages, internet service disruptions, civil unrest, terrorism, or other events of force majeure. In such circumstances, our obligations will be suspended for the duration of the force majeure event.

20. Accessibility

Pizza Ranch is committed to making our Site accessible to individuals with disabilities. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG). If you experience any difficulty accessing our Site, please contact us at [email protected] so we can assist you and work to improve our accessibility.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Pizza Ranch with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

22. Severability

If any provision of these Terms of Service is found to be invalid, unlawful, void, or unenforceable for any reason by a court or arbitrator of competent jurisdiction, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable, in a manner that most closely reflects the original intent of the parties. The remaining provisions of these Terms shall continue in full force and effect.

23. Waiver

No waiver by Pizza Ranch of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Pizza Ranch to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. A waiver is only effective if made in writing and signed by an authorized representative of Pizza Ranch.

24. Assignment

You may not assign or transfer these Terms or any rights or obligations under these Terms without the prior written consent of Pizza Ranch. Pizza Ranch may freely assign or transfer these Terms, in whole or in part, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, without your consent. These Terms shall be binding upon and inure to the benefit of the parties and their respective heirs, successors, and permitted assigns.

25. Headings

The headings and section titles used in these Terms are included for convenience of reference only and shall not affect the interpretation of these Terms.

26. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you need to contact us for any reason, please reach out to us using the following information:

We will endeavor to respond to all inquiries in a timely manner. For urgent matters related to food safety, allergies, or health concerns, please contact us as soon as possible by email.